Google NewsGen Z prefers AI chatbots over phone calls, says Affirm's CEO  Business InsiderBarron Trump's Working 'Customer Service,' Millionaire Says  Newsweek8 Keys to Making Customer Service a More Positive Experience  Inc.Fawlty Towers Forever: Bad Service Is in England's Cultural DNA  BloombergUP Michigan Works! details upcoming Customer Service Boot Camps  WLUCRestaurant staff beverage refills show anticipation of customer needs  Oklahoman.comHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchUS Senate passes bill improving air safety, customer service  Voice of America - VOA News


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